Frequently Asked Questions
We at Swink’s Creations are here to provide any kind of service that you might require. Time and again many of our clients have asked us some very important questions. You can find a list of some of them below. If there is anything else that you would want to know, please do not hesitate to contact us.
How long have you been in business?
We have been in business for over 35 years, our company was originally founded in 1984.
Are your employees covered under workman’s compensation?
Yes, we are fully insured and bonded.
Are your employees experienced?
Yes, within our company each of our employees is trained in their area of expertise and has anywhere from 4 to 30 years experience. Also, many of our employees have been with us for 10+ years.
Are your estimates free?
Yes, the initial visit & ballpark estimate is free. Cost only comes into effect if you would like to move forward with the design process.
How long does it take to get an estimate?
You will receive a ballpark estimate at the time of your appointment or within 5 days of the initial appointment depending on the complexity of the project. If you decide to move forward with the design process you will then receive a detailed written proposal.
How much is your design fee?
Our initial design fee is $800. This includes a detailed written proposal, CAD plan & 3D visual rendering, and a formal presentation of the design held in our design center. Once you sign a contract with Swink’s Creation’s your account will be credited with any money you spent towards the design. If you decide to not move forward with Swink’s Creations but would like to take home the design plans, you may do so for an extra $1,000.
What if I don’t like the design?
As long as the original design intent hasn’t changed, we will adjust and alter different elements to meet your expectations and budget (up to 2 edits, before there is an additional fee). Our ultimate goal is for you to love your design!
After I sign a contract what is the start date?
Due to COVID-19, the permit process has been extended and can take anywhere from 4 weeks to 3 months depending on the city and the complexity of your project.
What type of payments do you accept?
We accept almost all types of payments; although check is preferred, we do take money order, cash, and credit cards (2.5-3.6% convenience fee applies). We also offer financing options.